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Functional Innovations,
LLC is a customer service oriented company. We make a concerted effort
to manufacture and distribute exceptional products, at a very reasonable
price. Please, take the time to familiarize yourself with our company’s
terms and conditions to help ensure your complete satisfaction.
Store Policy
We are not responsible for lost, misdirected, illegible, incomplete
or stolen messages or mail, unavailable connections, failed, incomplete,
garbled, or delayed transmissions, online failures, hardware, software,
or other technical malfunctions or disturbances, whether or not these
circumstances affect, disrupt, or corrupt communications. We maintain
at our sole discretion the right to refuse any order that we feel the
product or shipping/handling price or description was a mistake.
Payment Method
We accept American Express, MasterCard, Visa, Discover, PayPal and money
wiring if agreed to in advance. We do not accept COD orders. For the
customer's protection, all information on the order sheet, including
credit card holder’s name, number, billing address, is subject to
verification prior to processing any order. This is to prevent fraud,
and the unlikely use of the credit card without the cardholder's permission.
We use Yahoo’s high-end SSL security software in our attempt to provide
additional security measures and we do not keep any credit card information
on our server. Please, note we charge your credit card when you place
the order and not at the time of shipment.
Privacy Policy
Our policy is straightforward - we completely respect your privacy.
Under no circumstances will we release any information about our customers
or mailing list subscribers. Not your name, email address, phone number
or any other information we collect.
Shipping & Handling
Any promotions using free shipping offers are for ground service within the continental United States (doesn't include Alaska or Hawaii). Please notify of us any special delivery requirements when placing your
order (i.e., backdoor, etc.). We are not responsible for postal failure,
items lost in the mail, or if you type in the incorrect address during
the transaction (i.e., when you place the order online) etc. It's up
to Functional Innovations, LLC's sole discretion in how to handle such
matters and it will be done so on a case-by-case basis.
Orders are customarily processed and shipped within 24-72 hours from
original receipt of order (Mon-Sat), and approval of credit card. Our
website is set up to offer you Fed-Ex ground service shipping automatically,
but we maintain the right to substitute with UPS, USPS, or DHL depending
on shipping location. A few of the factors that play a role in our pricing
include the following: carrier costs, packaging materials, labor, returns
processing, and costs for both fulfillment and storage.
Shipping charges for ALL international orders will be calculated on
an individual case-by-case basis. Functional Innovations, LLC will search
for the most economical and dependable shipping method. Please, note
that orders shipping outside of the U.S. are subject to surcharges such
as customs import duties and taxes, due at the time of delivery. These
customs duties and taxes vary significantly by country. Each international
customer is responsible for paying these customs duties and taxes. As
of this time only VISA and MasterCard are accepted on international
orders. For any additional questions on international shipping, please
contact via email or phone.
Return & Exchange
Please note that a credit is for the product price, not shipping and handling, and only issued if items are returned in both
their original factory condition, the packaging is fully intact (i.e.,
we can reuse the box and marketing materials) and it’s within 30 days
of your purchase. A 25% service fee will be incurred by the customer
for any returned items that are damaged or with packaging that is not
fully intact. Functional Innovations, LLC will not issue a refund if
the returned product is considered “too damaged” for discounted
resale. Functional Innovations, LLC is not responsible for returned
packages without an RMA (Return Material Authorization) and/or lost in transit; so, we need to receive the returned
items for any refund to take place on your behalf. Shipments of
returns must be prepaid, and we will not accept COD returns. All credits
will be issued in the form of original payment.
There are no returns or exchanges on international orders - all international
sales are final. Orders to U.S. Military personnel at APO and FPO addresses
are not considered international orders.
Sales Tax
Taxes that appear on your online order are a very close approximate,
if not exact. The actual taxes charged to your credit card will reflect
all the applicable state and local sales taxes, and will be calculated
when your order is actually shipped. If the state of Colorado changes
their sales tax rate between the times we received your order and the
time we shipped your order you will see a small difference on your credit
card statement. Orders shipped within Colorado will have all applicable
local and state sales taxes added into the total.
Legal Information
Website Disclaimer:
The founding member, Todd Langer, and Functional Innovations, LLC, have
made their best effort to produce a high quality website. They make
no representation or warranties of any kind with regard to the completeness
or accuracy of the contents on the website. They accept no liability
of any kind for any losses or damages caused or alleged to be caused,
directly or indirectly, from using the information on this website.
The following information is intended as material to inform and educate
only. It's advised, regardless of your health, that you discuss any
radical modifications to your lifestyle with your primary care physician
before making the changes. As always use common sense and critical thought
as your guide to health.
Functional Innovations, LLC and our directors and employees are not
liable for any damages arising out of or related to access to or use
of our site, or sites we link to, whether or not these damages are foreseeable
and whether or not we have been advised of the possibility, including,
without limitation, direct, indirect, special, consequential, incidental
or punitive damages. This agreement between Functional Innovations,
LLC and you, the user, supersedes all prior agreements and understandings
pertaining to this subject matter.
Copyright Considerations
All textual and graphic content on this site, its organization and presentation,
and our organization and domain name are our property, and are therefore
copyrighted by us. The materials on this site may not be copied, reproduced,
posted, or republished in any way. They may be downloaded, displayed,
or printed by the user for non-commercial and lawful personal use only.
Otherwise, the republication or use of these materials on any other
website without prior written consent from us is prohibited, and all
rights are reserved.
The trademarks, logos, and service marks displayed on this site are
registered and unregistered trademarks of Functional Innovations, LLC
and so your own use of them is prohibited.
Links
This website contains links to other sites. Please be aware that we
are not responsible for the content or privacy practices of such other
sites. We encourage our users to be aware when they leave our site and
to read the privacy statements of any other site that collects personally
identifiable information.
Honesty in Advertising & Editorial Policy
This website does not currently accept advertising of any kind. In the
future, if advertising becomes a source of funding/revenue for any material
on this site, it will be clearly stated. Functional Innovations, LLC
will make a concerted effort to ensure advertising and other promotional
material will be presented to viewers in a manner and context that facilitates
differentiation between it and the original material created by Functional
Innovations, LLC. |